Azoni currently ships online orders to Switzerland and the United States.
All orders are shipped from Switzerland using Swiss Post and its international delivery partners.
Orders are processed within 1–2 business days, Monday to Saturday, excluding Swiss public holidays.
Once your order has been processed and dispatched, you will receive a shipping confirmation. Where tracking is available, tracking details will be provided.
Processing times are separate from delivery times.
Shipping costs are based on the total shipment weight:
The applicable shipping cost is calculated at checkout.
US shipping rates cover the stated shipping charge only. Any applicable import duties, taxes or customs clearance fees are separate and are handled in accordance with the customs requirements in force at the time of shipment. Where required, these charges must be collected and paid before dispatch.
Delivery times begin after your order has been processed and dispatched. They are estimates and are not guaranteed.
Switzerland: Approximately 1–2 business days after dispatch, depending on the Swiss Post service used.
United States: Approximately 4–8 business days in transit, based on Swiss Post's published average transport times for PostPac International. This estimate excludes order processing time and may vary depending on the destination, customs clearance and local delivery conditions.
Please note that weekends, Swiss public holidays, customs inspections and unforeseen postal delays may extend delivery times.
For deliveries to the United States, additional import duties, taxes or customs clearance fees may apply.
US shipments are subject to the customs requirements in force at the time of dispatch. Where Swiss Post requires duties and charges to be paid in advance, these will be handled through the applicable shipping process. Any additional charges payable by the customer will be communicated or collected in accordance with the checkout terms.
Azoni cannot control customs processing times or delays caused by customs authorities.
If tracking is available for your shipment, you can use the tracking information provided in your shipping confirmation to follow its progress.
If your order has not arrived within the estimated delivery window, please contact us and include your order number. We will do our best to help you locate your shipment.
Please ensure that your delivery address and contact details are correct when placing your order.
Available payment methods are displayed at checkout. These may include Klarna and major credit or debit cards, depending on availability.
Payment is processed at the time specified by the selected payment method and the checkout process.
If you have any questions about shipping, payment or your order, please contact us:
Azoni Living GmbH (By Azoni)
Krongasse 10
6003 Luzern
Switzerland
Email: info@byazoni.com
Phone: +41 78 305 28 35
Last updated: October 2026
